CONNAQ B.V. (“CONNAQ,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our websites, products, services, beta programs, and related platforms (together, the “Services”). It also describes your rights and choices regarding your personal information.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide

• Contact details (name, email, phone, company, role).

• Account information (username, password, login credentials).

• Project and business data submitted through our Services.

• Feedback, survey responses, and communications with us.

1.2 Automatically Collected Information

• Device details (IP address, browser, operating system, device identifiers).

• Usage data (log-ins, interactions with features, error reports, activity history).

• Cookies and tracking technologies (see Section 8).

1.3 Third-Party Data

• Information we may receive from beta testers, partners, contractors, or third-party services you connect with our platform.

2. How We Use Information

We process personal information to:

• Provide, operate, and improve our Services.

• Develop and train our AI models (using anonymized and aggregated data where possible).

• Communicate with you about updates, support, and beta participation.

• Analyze usage and performance to improve functionality.

• Ensure security, fraud prevention, and compliance with legal obligations.

• Conduct research, testing, and development of new features.

3. Legal Basis for Processing

Where required by law (e.g., GDPR), we rely on the following legal bases:

• Contractual necessity (to provide the Services).

• Legitimate interests (to improve and secure Services).

• Consent (for marketing or optional data uses).

• Legal obligation (to comply with applicable law).

4. Sharing of Information

We may share personal information with:

• Service providers (cloud hosting, analytics, support).

• Beta program participants (aggregated, anonymized insights only).

• Advisors and contractors bound by confidentiality.

• Legal authorities when required by law or to protect rights and safety.

• Business transfers (in case of merger, acquisition, or sale).

We do not sell personal information.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes in this Policy, unless a longer period is required by law.

• Beta and project data: retained during the beta program, anonymized for AI training.

• Account data: retained while your account is active or as required by law.

6. Data Rights

Depending on your location, you may have rights under GDPR, CCPA, or other laws, including:

• Right to access and obtain a copy of your data.

• Right to correct inaccurate data.

• Right to request deletion.

• Right to object to or restrict processing.

• Right to data portability.

• Right to withdraw consent (where processing is based on consent).

To exercise your rights, contact us at Jim@connaq.xyz. We will respond as required by applicable law.

7. International Data Transfers

We operate globally. Your data may be transferred and processed in countries outside your residence, including the EU, US, Asia, and Australia. We implement safeguards such as Standard Contractual Clauses (SCCs) to ensure adequate protection.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Enable functionality (e.g., login sessions).

• Analyze performance and usage.

• Personalize content and improve user experience.

You can manage or disable cookies via your browser settings.

9. Security

We implement technical and organizational measures to protect your data, including encryption, access controls, and regular monitoring. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not directed to children under 18 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services indicates acceptance of the updated Policy.

12. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us at:

CONNAQ
Email: jim@connaq.xyz